Privacy Policy

Visrox is committed to protecting personal information collected during the course of providing services to our clients, in accordance with the requirements of Canadian privacy legislation.

This Privacy Policy describes how Visrox collects, use and or disclosed our clients’ personal information. It also describes how our clients can access, correct or amend their personal information, as well as how they can reach us if they have any questions or concerns regarding Visrox’s business practices in relation to personal information or this Privacy Policy.

The Privacy Policy is structured as a Frequently Asked Questions (FAQ) document for ease of reference. If there are questions or concerns about our business practices in relation to personal information, which may or may not have been addressed in this Privacy Policy, please contact Visrox at info@visrox.com


WHY DOES VISROX COLLECT, USE AND DISCLOSE ITS CLIENTS’ PERSONAL INFORMATION?

Visrox collects uses and discloses personal information for the primary purpose of providing integrated payment processing services and other related products and services to its clients. In general, this may include the following activities:

To perform services, functions and obligations in accordance with Visrox agreements with its clients, and to exercise Visrox rights under those agreements;

To initiate, develop and manage client relationships by communicating with existing and prospective clients and informing them of the products and services Visrox provides.

To manage and develop Visrox business and operations and to comply with all legal, accounting and security requirements in accordance with any laws, regulations, rules, industry standards and other requirements which Visrox is subject to.


WHO MIGHT VISROX PROVIDE PERSONAL INFORMATION TO IN THE COURSE OF PROVIDING SERVICES TO ITS CLIENTS?

Visrox may use various third party suppliers, service providers and partners in order to provide services to its clients. The personal information which Visrox collects from its clients is used and stored by such third parties on Visrox’s behalf for the purpose of providing Visrox with services such as transaction acquiring, routing and processing services, disaster recovery and business continuity services, billing and accounting services and other related service, which are integral to Visrox’s business operations. Visrox employs a variety of physical, technological and contractual measures in order to ensure that the personal information is treated securely at all times.


WHERE DOES VISROX STORE ITS CLIENTS’ PERSONAL INFORMATION?

Visrox and its third party suppliers, service providers and partners may process data, including personal information, outside of Canada. A primary example of this is Visrox’s use of its affiliate’s data centre in the USA for storing back-up transaction processing data for disaster recovery and business continuity purposes.


WHAT RESOURCES AND CHOICES ARE AVAILABLE TO OUR CLIENTS SHOULD THEY HAVE ANY QUESTIONS OR CONCERNS REGARDING VISROX’S BUSINESS PRACTICES IN RELATION TO PERSONAL INFORMATION?

Visrox will use all efforts to ensure that the personal information which is collected is kept up-to-date and accurate while in our possession.

We also respect our clients’ rights to access, correct or amend their own personal information.

Visrox has an obligation to address any concerns our clients may have, in accordance with the Canadian privacy legislation. Please contact us at the address provided above with any questions or concerns regarding your personal information.